So, for those that have been following....here is the end result
it turns out it was a installer at AWW that made a simple mistake in installing that caused my members area to go down for those hours...which could have been worse if it had been later in the day, but luckily it was a saturday morning at 7am-noon or so..it shouldn't have happened, but mistakes are made sometimes, and I can understand that
Ray got involved this past weekend and Strongboxxx is now installed on my system and working at 100%...thank you ray for weeding through all my cursing long enough to understand what I was saying.
AWW apologized for the error and have refunded my money, but I don't feel like I need to take the software for free, that is Ray's hard work, and I will be sending the money back through
So, drama/stress over...I am happy now
I can rest
