Quote:
|
Originally Posted by RazorSharpe
They get their money to provide a processing service which paycom do very well. I think asking King Adam to read his contract was the most prudent thing the CS rep could have done. It is important he knows the specifics of a contract HE signed. What part of this don't you understand?
...
|
bwahah thats the most idiotic thing i have heard all day.. customer service reps are there to help you no matter how trivial the question. If the cs rep had explained it and he hadnt understood its fine to let him know the contract has the details on it..but to just tell him flat out "im not going to answer that because its in your contract" is foolish..