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Originally Posted by RazorSharpe
You're being a tad harsh don't you think? What is wrong with them asking him to read his contract? Are you telling me you enter into contracts with companies without reading it and then get your knickers in a twist when said company, that has contracts with thousands of other webmasters like yourself, asks you to read your contract?
Sometimes people expect so much spoon feeding it is laughable!
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not really customer services job is to help the customer,not to tell him to look at his contract. If someone worked for me and did that I would fire them.