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Originally Posted by blackfeet
someone requested a transfer of those domain names BEFORE i even thought about renewing them for the month of march.
so why would i approve a transfer/ renewal when i didn't even enter my account to renew them as of yet in the first place?
why not send an email EXPLAINING the confusion or leave some kind of note inside the users account?
also, can you explain why a .info domain name was added to my account when i never even registerd it in the first place? then you guys sent me an emailing asking me to renew it for another year? if you check the thread, you'll see it happened to someone else! not just me.
after you guys did that to me, what am i to think when there is confusion regarding my renewing or transferring of my domain names. And then NOT seeing my name as owner in the whois data base at all?!?
why some domain names and not ALL of them in my account?
just let me have my domain names (renew and/or transfered) and we can leave it at that. then i'll come back to the board and let EVERYONE know that all is well once again with registerfly.
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Not sure who you are referring to by "you guys", but I don't work for registerfly. I renewed 3 domains a couple days ago and got an email with a link explaining the new renewal process. Also, in the past, Registerfly had a promo where they gave everyone the .info domain for any domains you owned if the .info was available. You weren't obligated to renew the .info, the email was just a reminder if you did want to renew it.