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Originally Posted by Phoz
Do NOT use http://registerfly.net for your domains.
- The past week I have been billed five times for the renewal of one (1) domain (it still hasn't renewed).
- Billing support is unreachable, no response for 72 hours now.
- Web management is broken (i.e. you cannot unlock domains manually to transfer domains away anymore).
- Auto-renewal fails, even with correct credit card details AND credited money already added in "funds".
- Renewing manually domains manually will now queue them for transfer where they will sit with no status for days.
And to top it all off, yesterday the login mechanism on the web interface broke so you can no longer access your account AT ALL.
What happens if they tank completely? I cannot access or unlock my domains to transfer them away with their login site and their support is unreachable. |
They were using some other registrars for some domains.. They started moving them all under their own services so when a renewal fails it's normally because the domain was actually registered under another company. You should get a transfer e-mail when you try to renew those domains.. Once you click the transfer link it will renew the domain.
On the extra charges, I had the same issue and they refunded my account as soon as I e-mailed about it. Did you ever try to contact their support?