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Originally Posted by Keyser Soze
That maybe explains why he didn't go the extra mile for you.
If you had contacted me and treated me the same way I wouldn't do anything extra for you either.
If you had contacted me explaining that the numbers wore off and you use the card daily been a member for long and asked if it was possible to get a new card for free, then maybe I would have tried to help you.
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What a bunch of BS! You just said that unless one pay the fee there is no way you gonna send a new card..
This is so typical epassporte! The support don't know shit, and thats when they bother to answer to your e-mails and not just ignore your simple questions or send you some standard shit that has nothing to do with your question...
When will you start taking care of your clients, the same clients that make you money? The second a service similar to epassporte starts, I'll end everything with epass and go with the newcomers, and I hardly think I'm alone after reading this thread..