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Originally Posted by EdgeXXX
Here is my constructive criticism/recommendations for Epassporte:
Why don't you guys worry about/address fixing the recurring complaints and problems in order to retain your current clients, instead of worrying about :
A. Who is going to be the model for your next (expensive) ad,
or
B. Coming up with gimmics like trying to lure new customers or retain current ones by giving away money in some goofy contest.
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Problems are fixed or being fixed whenever people have problems its looked into and if a lot of people are having the same problems/issues things will be put into place to better it.
Marketing/CS/Techs are different departments of the same company, a marketing person may not be able to fix a CS or tech issue.