Quote:
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Originally Posted by Keyser Soze
If you lose your card, breaks your card or for any reason needs to have a new card issued the fee will be $35. If this happens close to the renewal date the fee will be waived so you won't have to pay $35 twice.
If you never receive the card a new card will be issued free of charge.
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ok, let me dissect what you just said here for a little moment.
"If you lose your card, breaks your card or for any reason needs to have a new card issued the fee will be $35."
ok I can see if I LOST or BROKE my card, sure I would shell out $35 with no fucking problem. but for it just FAILING because of poor quality and having to be forced to buy a new one, that is shadey and shows epassporte's true nature, GREED, the true motivation behind most all businesses.
"If this happens close to the renewal date the fee will be waived so you won't have to pay $35 twice.
If you never receive the card a new card will be issued free of charge."
LOL, ok wait, wait... if YOUR COMPANY sent me a card and it got LOST in the mail...you'd reissue me a new card for FREE? interesting...but when my card fails from being used, I must buy a new one? interesting policy you have there.
well whatever, I see how ePassporte customer service works. I pretty much paid $35 to use their card for 1.5 years(probably less then that, cant remember exactly when I joined) and then now I am forced to pay another $35 to get a new card because of their own companies incompetence. I called in attempts to get a new one for free but had to call twice and talked to a total outsourced retard. pretty fucking interesting if you ask me.
Keyzer, since you work for epassporte, could you please inform them that I would like to close my account down and have them cut me a check(or wire) for the total amount of money in my account tomorrow? please icq me for my account id or should I call customer support?. my icq is in my signature.
I have no way to get my money and I refuse to be FORCED to spend ANOTHER bullshit $35 fee for a new card because of YOUR COMPANIES incompetence, highly likely in an effort to get a better deal, low balled the ATM/DEBT card project and got cheapo, shitty looking, crappy quality cards which you then sent to affiliates.