Wow, interesting thread...
I say swallow the $35 bucks and get another card and move on... you used the crap outta your card (yes they arent top quality) but I dont see why you are bitching at epassporte for charging that amount, business is business, they are obviously targetting the type of consumer (like me) that thinks $35 is not expensive... using you're mentality a surfer should bitch at a paysite owner saying "Why charge me $35 a month? I only use $5 worth of bandwith..."
and a little secret: a little humility, understanding and patience can go a long way when dealing with customer support ant ANY company, big or small. Those people are bored outta their minds most of the time and you are just one more voice on the phone to them... you can start by not calling them an 'idiot' on the phone no matter how pissed you are.
Now we all need to remember epassporte is not a Fortune 500 company - yes a Fortune 500 company may have waived the fee - and I agree epassporte has alot of improving and developing to do - just like many of the adult related companies we deal with... but gosh if I spent time complaining about every fuckup at the big adult companies i deal with that cost me $35 I'd be complaining all day... take a downer and focus your attention on more important matters that INCREASE YOUR INCOME instead of having a stroke on the boards about a $35 fee you only pay once a year...
epassporte is good in my books
- I use them alot - they are not perfect, and it would be good if they had a direct competitor to force them to compete - but I can think of some big adult companies that are FAR WORSE as far as support is concerned.
And I give Keyser Soze two
for having the patience to deal with irate epassporte customers and issues each day
PornHero