Originally Posted by Webby

Why should anyone select which customer support person to contact? nofx contacted what was presumably customer support and got a load of crap.

Is there a problem issuing replacement cards??

Have you done anything about it so far instead of bullshitting on this thread and attempting to justify the service on the basis of nofix "not being nice"?

nofix is pissed off. What ya gonna do about it other than tell him to go fuck himself and ask him to treat epassporte with kid gloves?

Is there *anything* you can possibly think of that could resolve the situation simply??? Think harder - it may come to ya sooner or later.