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Originally Posted by Keyser Soze
That maybe explains why he didn't go the extra mile for you.
If you had contacted me and treated me the same way I wouldn't do anything extra for you either.
If you had contacted me explaining that the numbers wore off and you use the card daily been a member for long and asked if it was possible to get a new card for free, then maybe I would have tried to help you.
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maybe epassporte should outsource some smarter customer service reps instead of accepting every Paki off the boat...
the guy didnt know what he was talking about because he told me to goto the website and fill out a non existent form in order to recieve a new card. how come the CUSTOMER SUPPORT person told me wrong directions?
so wait...you're saying if I was nice, kept this off the boards and contacted you, epassporte might have comp'd the fee? pathethic.
LOL @ epass
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Often times I wonder why
There's love and hate, theres live or die.
When sickness comes I must decide:
When feelings go, theres suicide.