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WiredGuy · 03-06-2006, 06:42 PM

No offense to epassporte, but the cost of keeping a customer here is a mere $35 that you should be able to waive for a damaged card. The ongoing revenues you could make from someone loading and purchasing from their cards should outweigh this. If you want to prevent abuse of people ordering lots of cards (that's the only reason I can see for the fee), then have the client return the damaged card once he receives the new one.

WG

03-06-2006, 06:42 PM
WiredGuy Pounding Googlebot Industry Role: Join Date: Aug 2002 Location: Canada Posts: 34,504	No offense to epassporte, but the cost of keeping a customer here is a mere $35 that you should be able to waive for a damaged card. The ongoing revenues you could make from someone loading and purchasing from their cards should outweigh this. If you want to prevent abuse of people ordering lots of cards (that's the only reason I can see for the fee), then have the client return the damaged card once he receives the new one. WG __________________ I play with Google.