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I'm sorry for your trouble but please consider the following things:
1.) We don't have control over how 2Checkout processes credit cards. If they decline a card, there's nothing we can do.
2.) We have a backup processor you can choose on the signup page in case your card gets declined by 2Checkout.
3.) The change login feature in the software is there to protect your data. You decided to select a new username and password and therefore had to change your username and password in the software as well.
4.) We received your first email Friday night at 22:31 (GMT+1). I sent you the first reply on Saturday at 17:54 (GMT+1) and the problem was solved at 18:40 (GMT+1). So, it took less than 20 hours to receive the first reply and the problem was solved in less than 21 hours. IMHO that's more than acceptable for a weekend.
5.) You already used StatsRemote for free from February 5 till March 3 while 2Checkout tried to process your credit card 15 times until they finally cancelled the subscription.
Again, I'm sorry for your trouble.
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