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We signed on with them recently.
I was turned off by their sales tactics and wrote them off initially (I also think they're grossly overpriced), but eventually did come to an agreement with them. We didn't see a noticeable increase in traffic from it (moving from natnet's dns) but I'm glad to hear others have. I do think if you want total redundancy for your DNS lookups, this is the best service available. From what I know, they have the largest DNS server cluster available. They have an impressive client list (myspace, forbes, amazon, etc) which is hard to argue with.
Hit me up if you have any questions Steve (rick at thebestporn.com). Good luck.
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