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Hey baddog,
Our system is automated we email them 10 day before any bill and 3 days before until the date and if declined then we email then everyday for 10 days then if they don't contact us the system changes the site to a updating page...
Then we remove the site after 30-90 days from the past due amount.
If they contact us then the time we give past the 10 days days by default varies.
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