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Originally Posted by Bimini
I agree 100%.
We researched both back in December and found customers of both to be happy with the product but could not find a NATS customer that didn't say "product is great but good luck getting any support if you need it"
I sent 2 emails contacting Nats about meeting at the Vegas show to talk about going with them and still have heard nothing from them.
Had a very nice meeting with Oystein in Vegas and he made me very comfortable putting my business with MPA3.
We are in the set up process now and will launch MPA3 at the Phoenix Forum.
Support seems to be the only difference I could find between the two companies.
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Your request was recieved Jan 2nd and is marked as replied to. Sorry if the reply was not received and this is the only correspondence I see from you. We are also always available on icq and via telephone unlike many adult companies.
Regarding our clients. Many are happy, a few will always be unhappy from time to time, thats part of life. If you'd like references please let me know. I highly doubt you contacted a large cross section and got that reply from everyone.