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Johnny, I'm really sorry about this. I will look into what happened and why things where delayed and why you were not receiving timely responses. This is my department and I take these types of complaints very seriously. In the future, please contact me directly if you need assistance.
On another note, the wire information we sent you is correct. We have over thousands of business account holders who send wires to us daily with the same information. I would be happy to speak to your rep at the bank if that helps.
LMK.
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Email: shaliza.somani at ePassporte dot com
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