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johnnyhey · 02-22-2006, 12:19 PM

[rant]
i've been trying to get an epassporte account for four weeks.

my first 20 page fax was lost by them, so i had to resend it.

more delays, people not returning emails in a timely manner.

then my sales guy tells me that we're good to go, he's just awaiting final approval. i get emaild a file called "wire.doc" which has a bunch of bank routing information. nothing else is said to me what that file was for.

i send several emails to the sales guy and a gal in toronto. she sends me the same "wire.doc". again with no explanation as to what it's for.

i ask "what action do i need to take to finalize this process". linda, in toronto tells me that i have to wire them $100 to setup the account. this is the first time i'm hearing of having to wire them the setup fee. i have no problem wiring them the money, but did it have to take three weeks for them to tell me what steps would be next.

so i go to bank of america here in north hollywood and ask them to wire the $100 to the account from the "wire.doc"

after waiting a week from my bank, i call them to ask "did the wire go through successfully?" they reply today with "no, the swift code for the bank on the document was incorrect"

what the fuck people?

i feel confident to say that i would never refer anyone to espassporte

[/rant]

02-22-2006, 12:19 PM
johnnyhey Confirmed User Join Date: Jan 2004 Location: los angeles Posts: 1,172	epassporte what the fuck? [rant] i've been trying to get an epassporte account for four weeks. my first 20 page fax was lost by them, so i had to resend it. more delays, people not returning emails in a timely manner. then my sales guy tells me that we're good to go, he's just awaiting final approval. i get emaild a file called "wire.doc" which has a bunch of bank routing information. nothing else is said to me what that file was for. i send several emails to the sales guy and a gal in toronto. she sends me the same "wire.doc". again with no explanation as to what it's for. i ask "what action do i need to take to finalize this process". linda, in toronto tells me that i have to wire them $100 to setup the account. this is the first time i'm hearing of having to wire them the setup fee. i have no problem wiring them the money, but did it have to take three weeks for them to tell me what steps would be next. so i go to bank of america here in north hollywood and ask them to wire the $100 to the account from the "wire.doc" after waiting a week from my bank, i call them to ask "did the wire go through successfully?" they reply today with "no, the swift code for the bank on the document was incorrect" what the fuck people? i feel confident to say that i would never refer anyone to espassporte [/rant] __________________ CandyDreams.com shooter for hire info[at]candydreams.com ICQ:96563638 AIM: johnnyhey