GoFuckYourself.com - Adult Webmaster Forum - View Single Post - You wont answer ICQ so, Design Erotica, im calling you out

designerotica · 02-20-2006, 03:43 PM

Ok Kandah, this isn't the first time we've talked about this. But you don't seem to understand what I am saying.

You paid For a custom template for your site, a traffic trading script, and a tgp script.

Each of these things are uploaded to your server. I have installed the very same scripts on over 40 domain names and yours is the only one that doesn't work.

I told you I would put in a support ticket to the creator of the script, so that together, he and I may try and troubleshoot your problem. You have refused numerous times to give us the login information to your server, so we are unable to do any troubleshooting, other than looking at your front end and trying to make educated guesses.

With all do respect, you got what you paid for. We are a design company, not a technical support team for your server. I suggest you contact the technical support team for your server, and have them take a look at it. Without detailed information for your server, we can not try and troubleshoot the problem.

We have been having some problems with our ICQ, and have been conducting most correspondence with clients via email and yahoo messenger. You haven't made one attempt to contact me via email, nor have you sent us a message via email. If you go to our site, we also have an 800 number where you can contact us directly.

I understand your concern, but as I stated earlier, without detailed information about your server, we are limited to the amount of troubleshooting we can do.

"Calling us out" on a public forum without making any attempt to try and rectify the problem with us directly is very unprofessional in my opnion, but if it's what you felt you needed to do.

I'm sure anyone on this board can agree with me that if a publicly known & available script that works on thousands of servers without a problem doesn't work on one server, it's more likely that the server is the one causing the problem, rather than the company that created the design for it.

If you wish to contact me via email, my email is [email protected].

I am working directly with the creator of the FuckyMonkey TGP script installed on your server, so if you wish for us to try and troubleshoot the problem, we will need your server information (I am being redundant, I know, but this is like the 5th time I have told you this, and I need to make it very clear)

02-20-2006, 03:43 PM
designerotica Confirmed User Join Date: Nov 2005 Location: El Paso, TX Posts: 314	Ok Kandah, this isn't the first time we've talked about this. But you don't seem to understand what I am saying. You paid For a custom template for your site, a traffic trading script, and a tgp script. Each of these things are uploaded to your server. I have installed the very same scripts on over 40 domain names and yours is the only one that doesn't work. I told you I would put in a support ticket to the creator of the script, so that together, he and I may try and troubleshoot your problem. You have refused numerous times to give us the login information to your server, so we are unable to do any troubleshooting, other than looking at your front end and trying to make educated guesses. With all do respect, you got what you paid for. We are a design company, not a technical support team for your server. I suggest you contact the technical support team for your server, and have them take a look at it. Without detailed information for your server, we can not try and troubleshoot the problem. We have been having some problems with our ICQ, and have been conducting most correspondence with clients via email and yahoo messenger. You haven't made one attempt to contact me via email, nor have you sent us a message via email. If you go to our site, we also have an 800 number where you can contact us directly. I understand your concern, but as I stated earlier, without detailed information about your server, we are limited to the amount of troubleshooting we can do. "Calling us out" on a public forum without making any attempt to try and rectify the problem with us directly is very unprofessional in my opnion, but if it's what you felt you needed to do. I'm sure anyone on this board can agree with me that if a publicly known & available script that works on thousands of servers without a problem doesn't work on one server, it's more likely that the server is the one causing the problem, rather than the company that created the design for it. If you wish to contact me via email, my email is [email protected]. I am working directly with the creator of the FuckyMonkey TGP script installed on your server, so if you wish for us to try and troubleshoot the problem, we will need your server information (I am being redundant, I know, but this is like the 5th time I have told you this, and I need to make it very clear)