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Things like this happen when you cheap out on hosts, they still need to make a profit though ;) All decent hosts perform at least weekly backups, it's not a hard thing to do since you only need a 2nd drive and mirror the accounts to them. It's very important, what will you do if their shared server gets hacked or if the drive crashes or so? If your host is a liar, charge back and get a new one, it's your business they are playing with.
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