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Originally Posted by crockett
Was it maybe 5 because that person had been rebilled 4 times? So they charged back the sale and all the rebills.. or was it 5 separate charge backs?
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Yeah, I actually just checked the detail... it's 3 separate accounts: two of them charged back two months worth of charges, one charged back a single month. 5 reversals in total.
When I look at the detail there's also an extra entry (ie: 6 entries, but the previous screen shows a count of 5) with a subscription ID starting with 7, and a signup date of "0." Looks half garbled, that's why I was wondering if something weird was going on.