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Guess what?
I just had an iBill 2005 reserves release payment applied to my account.
I had sent several emails prior to this and spoke with support getting the same consistent response:
"Please be advised that the reason that the reserves have not been
released is because they are currently being held by our old merchant
bank."
I called today (to confirm they didn't accidentally switch their Swiss bank account numbers with mine before spending my losses) and now their response to 2005 reserve releases is a chipper:
"Of course we've paid those moneys. We have to."
Of all the vendors I have ever dealt with in mainstream and adult, I have never had to work so hard and against so many BS run arounds as I have with iBill. They used to be a solid top notch company (the only reason I decided to hang in with them waiting for them to turn things around), but now, it seems they make you earn your money 3 times and then beg for it before you finally get it.
Not very impressive iBill.
Is this as good as it gets??
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