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Originally Posted by PR_Tom
Guess I'm pretty easy because I've been sitting here thinking about it and can't come up with much.
Besides the usual stuff all I can think of is responsiveness. If I find a bad link on a tour, or broken image on an FHG, or just have a question, then I'd like a reasonable response I guess.
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What about when you sign up, would you want a welcome letter, including assistance in marketing the program's sites?