Originally Posted by TreasureBucks

heres a tip...
Mike doesnt mess around with his help guys. He hires them to take care of your problems. If they arent taking care of your probems, you need to email him the chat transcripts, and say something to him. Dont bring it to the boards. Those guys are commited to try to bring you the best hosting possible. Everybody comes up short sometimes, and you cant always make everyone happy.

anyways, dont use the chat help. Especially, if you have a hard time typing english. Your better off calling this number...

1.866.WEBAIR1 ext. 5

You WILL get some on the line, right then and there, and they WILL take care of you Johnny on the spot~~!