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Originally Posted by DigitalPimp
Agreed on the dialers! Here's another one. If a program has unexpected downtime, sometimes even expected downtime due to scheduled server maintenence, many will often not bother to notify affiliates before, during or after it happens. Every notice a period in the day, or god forbid a few days, when your stats just show nothing - bingo.
I suspect some programs just think that most of their affiliates will not notice it so why bother letting them know about it. Others might be afraid that affiliates would pull their links and not put them back up. Probably their biggest concern is that affiliates will expect or request compensation for downtime and their running on too tight a margins to afford to offer such.
If it is a short outage, it is usually not too big a deal for most affiliates but if you are spending 100s or 1000s a day on PPC ads or elsewhere and you are not periodically monitoring their servers, you can be screwed pretty quick by such a routine occurance.
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This is a huge issue with me. Nothing irritates me more then sending a days worth of paid traffic to a program that is down. 90% don't bother to even let you know about it. Either they fear issues like you mentioned above or just assume every single affiliate just sends TGP traffic. I expect to be compensated in some way for even a couple hours of down time. Sadly I am usualy the first person to even notify programs that they are down (they don't even realize it).