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My host is Webair, its a dedicated. First contacted via phone tech support at 4:55pm eastern asked them to reboot it - waited 10-15 minutes still server is down - contacted a representative via ICQ at 5:10pm eastern - representative replied that someone is *working* on the server - it is 5:45pm eastern and they are still *working* on it without any explanation as to what the *working* is lol. Am I dense because frankly it shouldnt take a TRAINED TECH half an hour to figure out why a server crashed? Or does it?
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