Billing is open 9 to 5 thus when you hit the billing selection you received a message...Your VIRTUAL BASIC account with us was cancelled in may of last year. IF you were charged i'll have someone from billing call you tomorrow during billing office hours and credit your account accordingly...Additionally, I looked up the notes on your account... Your account was compromised due to your running vulnerable scripts at the time. We fully backup SQL clusters and all virtual servers all you had to do was ask for a backup and you would have received one. No request was made...
Flaming on this board will not get you billing support any faster than calling during normal business hours btw =))
I do wish you better luck with your new host...
