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Old 02-08-2006, 02:48 PM  
ravo
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Actually, some of the blame *can* go to epass. They make it very difficult for the receipient of a payment to determine if the charge is made from a fraudulent credit card.

For example, my credit card processor tells me the name, address, phone number, and IP of the person making the charge. I can cross reference this to the info I already know about my customer to make a pretty good determination if the charge is valid or not (not to mention the CC company does their own scrubbing and checking).

Epass provides me with *only* the nickname of the account; no name, address or IP. I have *no* other info from epass. This makes it that much more difficult to me to detect fraud.

In fact, in two instances in the past month, *I* have told epass that they probably have a fraudlent account holder in their system (I detected the fraud, not epass!)

All I'm asking for is more info from epass if they are going to put the onus on me to eat any fraud within their system.
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