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I think avoiding Epassporte as a payment option based on this experience sets a bad precedent for you. I would honestly continue to use them, however I would assess who, when and where via my own instinctual filters.
Do you think they have more fraud than Ebay, Paypal or retail vendors? I doubt it and I would hesitate to say that if you stop using them for basic fraud, you will need to cease usage of many retail / payment portals.
Just my 2 cents though.
Good Luck with it,
Cory.
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