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Originally Posted by ExtremeBank_Adam
What the heck is a Thompson drive?
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The first generation of consoles came with a faulty drive.
By the time it was a recognized problem by Microsoft, most people with the issue had run out of their warranty with both Microsoft & Best Buy.
So it was basically a "fix it yourself or buy a new one" scenario.
Worked out very well for Bill Gates. Not so much for a LOT of consumers.
EDIT: not only that but if you did have it under warranty, you still had to pay shipping to get it fixed. This was like $90, so you may as well buy a new one.