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Originally Posted by selena
I bought a monitor there in July, and it is now dead.
Of course, the manufacturer is being a real pain in the ass.
I am sending it back (at my expense of course) only to have it as a backup for the new Dell I just bought.
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I work for Future Shop which is now the Daughter company of Best Buy, and the rules say that the stores costumer support is suppose to send out the product under the first years manufacturers woranty at its own expense. So go there and tell them that!