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Old 01-26-2006, 09:29 PM  
FiberNexus
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Join Date: Jun 2004
Location: New York
Posts: 99
ISPrime, Webair, Ch00pa, Voxel, JupiterHosting or NatNet?

ISPrime, Webair, Ch00pa, Voxel, JupiterHosting or NatNet?

Ok guys, I am in need of a co-location provider for 5+ racks and a ton of bandwidth? I really need some very honest opinions here because I?m looking at investing a lot of money into new servers and network gear and I need the perfect home for this stuff.

I listed the following companies in the subject line because I have done a ton of research and these hosts keep coming up at fan favorites and with fantastic reviews: ISPrime, Webair, Ch00pa, Voxel, JupiterHosting and NatNet. I target many types of clients ranging from private game server clients to managed small business hosting clients. Because of this reliability is key...

My requirements are as follows:

1. 99.99 ? 100% network uptime SLA with evidence of achieving such great percentages.
2. In addition to having an SLA they need to have a solid refund policy for not meeting the guaranteed network uptime.
3. A redundant network with multiple teir-1 backbone providers in a BGP mix.
4. Low latency network! I host a lot of game servers and this is an absolute MUST.
5. 100% power uptime SLA, again with an adequate refund policy for not meeting the guarantee.
6. 24/7 ONSITE support with free basic remote hands services such as server reboots.
7. FAST and intelligent support with a 24/7 real toll-free support line in addition to online support.
8. Additional managed services available and provided by the datacenter?s onsite staff. (Services such as managing our switches, hardware firewalls, etc.)
9. INTEGRITY! I am looking at sending around 150 servers to this datacenter and I might not even live within the datacenter?s vicinity? I need to know they?re going to take good care of my equipment and also that they wont walk away with it overnight.

#9 on my list may have rendered a couple of the companies listed in the subject-line obsolete eh? For example, I have read some great things about hahahahahaha and I know their network is lighting fast? but are they/were they really involved in IP hijacking scandals? I can?t trust a host like that?

What about webair? They seem to host a whole wealth of KNOWN spammers? wouldn?t that put me at an extremely high risk to have the FBI walk into the datacenter and seize all of webair?s servers (including mine)? I mean? I know webair has terrific pricing (and a HUGE fan base) and all but can that really justify the risk? Not for me? but then again I could be wrong about the whole spammer thing. Maybe spamhaus.org isn?t all that accurate?

And in terms of numbers 3 and 4 on my list, which of the above networks provide the most robust array of teir-1 backbone providers, superior uptime and low latency?

What about support? Who provides the best support - not only the quickest response times but the most accurate and helpful solutions?

Alright, you get the point? so who should I host with? And why should I host with them? Please share your experiences with the listed web hosts! THANK YOU!
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