Is Mike the tech support there now? Or the boss. Surely you would want to speak to tech support and not the boss(salesman) when you have a problem with your server? Being as though they have tech support working 24hours a day you havnt been exactly left in the lurch have you?
Maybe your time would be better spent with tech support working on fixing your server than posting on GFY how a non tech person at webair has left you to deal with tech support over a tech issue
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