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Old 01-26-2006, 12:05 AM  
drama
Confirmed User
 
Join Date: Jul 2004
Posts: 847
First off, I've been with webair for YEARS and unlink you trolls and your virtual accounts i have dedicated machines totalling over 2TB worth of storage.

Second. I was getting a fast busy signal when i was trying to call their tech support. I couldnt get through.

Now, while live support might be ok for you idiots who dont manage your own machines and cant figure out how to add a new virtual webserver without them holding your hands this problem was beyond anything tech telephone/live support could have handled. I know this because ive been with the for years.

The only tech i trust to actually know what he is doing is sagi. And he is one of the main reasons i stay. I know if i break enough balls and my problems are being dealt with he will get on it and get shit done. Which he is.

I spend a nice chunk of change with webair every month, probably 100x more than what your virtual troll users do. I expected mike to at the very least say "Let me get sagi in touch with you" and not for me to have to go out of my way and hunt him down. I surely didnt expect him to vanish for the night after telling me to email "[email protected]". Especially when he knows that my issues were beyond what those idiots could resolve. It's called taking care of your customer.

Something Sagi is doing
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