View Single Post
Old 01-25-2006, 10:43 PM  
detoxed
vip member
 
Join Date: Jan 2003
Posts: 17,798
did you call their phone number?

Quote:
Originally Posted by drama
It means a lot that you can say just say "email support@webair" for further help and call it a night while two of my 3 servers are currently offline.

I'm losing money and customers are complaining but as long as you can get a good nights sleep then everything is absolutely perfect!

While i understand sleep is very important and everyone should get some i would be in your debt if you could find a couple of minutes to spare out of your busy day when you wake up sometime tomorrow to help me get these machines back online.

They have now been down for 3 hours and i suspect they will be down until atleast tomorrow morning which will be atleast 12+ hours worth of downtime.

Once again, i know your sleep is more important than helping a customer out so when you wake up in the morning please get in touch with me.
detoxed is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote