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Seem fine so far. They're not the most, erm... helpful in the world should you need advice or software help. However once I unleashed a sysadmin on the boxes it hasn't been needed.
In fact if you prefer to just be left alone with a box and not have somebody looking over your shoulder every 5 minutes they're really very good.
I'll give the same advice I do with billing companies. Get at least two different options. Eggs in one basket kind of thing.
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