Fucksakes

ok after searching the net everywhere for help, and trying many thing, I come to gfy for help.. my laptop will not shut off, it shuts down and than the fans kick in high, my power button stays lit.. i have to take out the plug and battery for it to go off, and when i put the power back it loads back up.

before xmas I decided to do a restore with the discs that alienware sent to me.. ever since than I been having problems

my sound clips, my sound blaster card wont work, my led clock on front wont turn on, dvd drive works sometimes need to keep rebooting to make it work.

any ideas.. Im willing to try anything... besides shipping it away to be fixed.. buying a new one is going to happen soon.. alienware rot in hell. their support sucks really bad btw.