Originally Posted by lazycash

Pull your sig out of your eye and start calling a spade a spade. Just as you bash the bandwaggoners you do the exact same thing by rushing to their defense even when its obvious they are in the wrong. There is simply no excuse for their lack of support and if resolving a situation means they can't respond to support tickets then they are grossly understaffed. You expect people from half way across the world to call Joel's local number to get support? A good host is pro active and lets their customers know the situation and what is being done to resolve. Think of how many of their customers don't read gfy and have no idea why they have been down for 3+ days and can't get an answer to their support ticket.