Originally Posted by split_joel

In regards to the post saying that we have been down for almost a week thats not true, there are servers that have gone down and then come back up. The main issue is the dns takes a while to change over plus alot of customers do not use our dns so we have to contact them to change this which puts them down even longer. I understand your frustration all of you but really we are doing what we can to keep everyone happy. We had to move everyone it was not an option and we are not running pure cogent bandwidth it is a temp solution till we get all problems fixed. We are running through 11 differet bandwidth providers and that will take affect within the next week or so, so those saying that were scamming and putting people on shit bandwidth to make money it is not true. This is a real situation, and any other hosting company would be going through the same thing if there upstream closed down the data center and the pipe that is going to it. I am sorry for not responding to your emails we are doing the best we can and were trying to get stuff up as fast as we can, and I find getting our customers up first more urgent then sending emails because all that does is delay things. For the comment saying I am talking for chris that is not true he will post when he gets a chance he is working harder then any of us right now and hasnt slept in days. Our dedication is to our customners, and thats why we are trying to get things up. I may not be the best spokes person but I am trying to fill you all in, so if you want to hate go ahead. The break down is we are almost completly done with this transaction, things are getting better and as soon as the routes update you will see some fast kick ass bandwidth. If you have any questions like I said please call me at 858 610 7152 and I will personally take care of you.