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Originally Posted by Terry
Dude have you not seen all my requests on your forum? Everything mentioned here and more can be found with almost no help in your forum.
JM has spoken to you guys over icq but I only use your forum unless BePe hits me up on icq.
I have read the manuals and have submitted some problems to you guys as well, which I believe you said you will be fixing.
You mention beginner questions... you should expect those when a NEW user purchases 10 copies of your program though, shouldnt you?
Anyway, just looking for a little help to get things going but doesnt look like its gonna happen.
Thanks anyway.
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All i can say is that we try to give everybody the help they need and i am pretty sure we do for most people..
We have been giving you guys shitloads of support though ICQ even though we stressed using the forum instead..
Yes, most of your questions in the beginning were questions that could be found in the manual with ease... but we answered most of those in ICQ anyway..
You did not purchase 10 copies right away man.. you bought one first, got all the support you wanted and than ordered 10 more copies as a result of JM digging the script..
After you guys bought one script JM said when you guys liked the script you would buy 10 more, and you guys did..
If you want i can post my ICQ history to back this up.. i think it is just uncool to nag about support when you guys got all the support you can get, and more!
About 80% of the requested support were question about stuff in the manual....basic stuff that only took some digging in the manual..
I am sorry you guys are unhappy.. unfortunately we are unable to keep 100% of the 100's of clients happy..
If you can't get ST going with all the help you have gotten than maybe consider getting an "easier" script to use.
Anwayway, we are always available if you have any questions/problems..
Our goal is to have 100% happy clients only....and than means you to!