Trixxxia

In defense of our great Support team - they have THOUSANDS more affiliates than I do and depending on the amount of help requests/warnings/violations and 1000 more things on their desk at any given time, they may not have time to listen to your particular story or the predicament you are in as to 'why' you can't correct the situation and why you can't guarantee it won't happen again. Which is why we suggest you keep close contact with your Affiliate Account Manager cuz they can hear you out and explain the situation to our supervisor and see if anything can be done to help you.

Like everyone else, we don't want to lose business or our good affiliates, we want to give the best in support and service to you so you continue to promote and grow with us.

If you choose to violate TOS and put us at risk, then that is not good business for us. Every regulation has a reason - we don't put them there to impede sales to be made - trust me on that - but we're open for discussion and will not - I repeat - WILL NOT shut you down and keep your money for no reason at all - it's not in our best interest. Let's make that clear to everyone.

First step is to check who your Account Manager is - check that when you login to TB - if you don't have one and want to work with a rep please let us know. Always keep close contact with your Account Manager & their details handy! Should anything happen - hit your Account Manager up with the situation first or another rep since there is basically someone online 24 hours a day. If it's the weekend and you can't get a response fast enough, then hit up Support.

If for some reason you are not satisfied with the result, you can always hit me up and if I know I can't help you but believe there is something that can be done, I will forward you to the person may be able to do something - no guarantees but at least you know you're being heard. *I won't post her details cuz she's already floored with my requests all day long, hehehe*