Just a general tip for anyone using SplitInfinity's service with a cisco pix firewall. I do not work for SplitInfinity, i am only one of their beta testers trying to help the others out.
The pix firewall as you may know denys all unless explicitly allowed. Heres a tip to allow you fellas using the cisco product to get around this.
Locate the ACL which effects your network segment.
Do this by: " show access-group " (you will need to know which interface your traffic is going through) For this example im going to use " outbound " as my example.
Now add the following line:
access-list outbound udp permit any host aaa.bbb.ccc.ddd
Replace aaa.bbb.ccc.ddd with the address in which jester emailed you.
Test out your soft phone, likly it will still say something about timing out. No worries,
Click on the button to the right of "clear".
Click on "System Settings"
Double click on "Sip Proxy"
Now double click on the appropriate proxy. Reference the email jester sent you if you forget. Im not going release any of their connect info
Now change "Send Internal IP" from default, to always. finished =) You can tighten security by restricting it to each individual port, however i grew impatient looking for the ports i needed to use. Maybe someone can post them? I believe their UDP 5060 and udp 8000. But im unsure.
-Deek
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