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Old 12-20-2005, 05:49 PM  
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CompUSA Satisfaction Promise
In-Store Purchases (CompUSA Superstore & CompUSA Megastore locations)
At CompUSA, we believe in being fair to our customers. If you are not satisfied with a product you purchased from us and you return the product with the original receipt or invoice within 21 days of purchase or invoice date, you may exchange the product or receive a refund, except as explained below. If you do not have the original receipt, you may exchange unopened product for a CompUSA merchandise card. Items must be in new condition, with the original box, packaging, manuals, accessories, and UPC code. Opened software, games, and videos may only be exchanged for the same title. Open notebook computers, projectors, and cameras may only be exchanged for a CompUSA merchandise card.


For the holidays, CompUSA will extend the 21 day return and exchange privilege to January 7, 2006.

Credit card refunds will be credited to the original credit card. Purchases made by cash or check over $250 will be refunded by a check from our corporate office within 10 business days.
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