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Originally Posted by PR_Phil
Antxx:
Honestly, you are correct, Paycom will not release details of why an account has been closed for fraud, you can ask them all you want and they simply will not give out the information. It leaves a sponsor in position where they have to choose weather to simply accept what paycom has done, or dig into the situation themselves, which is what we do. While we are looking into accounts that paycom has closed, we deny access to the account, this stops you from changing your personal information, or redeeming pimp points while we determine if the account was actually fraudulent. I have already gone through the history of the account in question this morning, and will be sending you an email shortly with a few questions.
I apreciate that you started this thread correctly by stating that Paycom closed your PimpRoll account, as apposed to simply saying PimpRoll closed your account!
Phil
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Ok Phil, i am waiting for your e-mail. I know you didn't close the account and that paycom is responsible. I just wish they could be more transparent to some points. At least i know you are doing something...and i hope it gets resolved.
