|
My other issues with them
- no a dedicated sysadmin doesn't come with a colo, you are lumped into a tech support pool which really is only 9to5, Monday - Friday unless you call in and demand an escalation on your ticket.
- our mailserver is out of control and they can't seem to do anything about it. by "out of control" i mean being used to send out email by spamers.
- they couldn't manage to get elmlm installed correctly for me
- they tried to charge me for october's bandwidth on november's (smaller) bandwidth contract (we took our content to Limelight Networks for distribution).
- now this.
So what do you think of their response? I had a half a fuckin hour complete downtime while waiting for them to decide that it was possibly caused by an older version of php. and that they can't trace the problem. My focus is blurry right now, so any advice you might offer about how to deal with the situation will be helpful
__________________
Contact Me - ICQ: 206851710 eMail vic (at) hellhousemedia (dot) com
'Satanism is like Capitalism for teens' - Ty HellHouse
|