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Originally Posted by V_RocKs
Why are you livid?
Having a virus has absolutely NOTHING to do with your host. And you don't even know if you have a virus or if someone hacked in and did this all manually which is usually the case.
Your host only handles the server itself and the processes needed to run inorder for it to be a web server. (the kernel, apache, mysql, PHP)...
You are responsible for EVERYTHING else. So when you people install phpBB 2.0.10 and get hacked, don't complain to the host... or when you fail to install software to monitor problems like these...
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Firstly, this is the 4th in a chain of problems that has me pissed with PowerMedium / Candid.
Secondly, it IS the responsibility of the host to maintain network security. Firewalls to the facility, server antivirus, etc. No?
I haven't installed phpBB or any other out-of-box software. I am unsure how this happened - and if the sysadmin contacts me before next year to let me know how they traced the issue and it points to something that is not their fault I will be a bit blush, not mad at them, and more than a bit surprised.