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Originally Posted by who
check the folders your web files are located in. You may have a 'www' folder and a 'public_html' forlder (for example) which are not actually the same thing, although in most cases a www folder is not allowed.
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that's not the case either:
(the test file got created couple of minutes ago by my host - just to test something I guess, I'm still waiting for them to fix it though)