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We have a number of new sites with designers right now and I have not decided to go with IBill on any of them. We have never since 1998 billed with anyone but Ibill.
Ibill has pulled some real bad ones over the past year. The 900 loss is not a big deal for us financially, but once this happens it makes you wonder how you will be dealt with if there are ever any serious problems and the cheques go missing. In light of this and the technical and decline issues beginning last year Ibill must honour their commitment to their clients. They just simply cannot pile up the ill will so high. It probably would not have been that tough to honour their obligations, and think of the positive PR they would have bought with it.
So who do we try? I hear CCBill is almost the same in terms of declines and arbitrary cancellations. Dunno.
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