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Chargebacks are only as bad as the paysite...Our shit has always been under 1%. You gota give the webmaster what the site says, make sure the username/password process is easy as shit, offer your own support that answers e-mails and use the processor's support. We use Epoch.
When we moved to Epoch we saw a 20% increase in sales and the bottom line is MONEY.
If most paysites would pry into the members more they would find out why they get upset. Here is the number one issue. The free site webmaster is using their own content...In a gallery let's say. They click to our site and signup and can't find that content. That pisses them off, they wack off, goto sleep, 1 month later they chargeback cause it isnt want they wanted.
Every processor has issues or has had issues.
I-bill not paying on web900 and down all the damn time.
CCbill goes down for us more than Ibill is down.
Watch your recurring counts with CCbill and Ibill...Watch it on a custom webmaster program. Notice that BOTH will loose track of rebills to webmasters..Oh shit did I say that? Not really to webmasters but they wont tell our system when they cancel. Or hell wait..3 days AFTER 30 days they rebill. Even at times the person doesnt cancel and it tells us they did killing the username/password which creates problems for us
We did not notice this issue on the stand alone program but we did when we went into custom code. That is why we don't use them as a main processors anymore, why when we left our sales went up and our recurring base started to GROW.
PayPal loads ISO images and the stupid img key is case sensitive.
Epoch has a bad history of not paying.
After that I cant tell you about netbilling or jetis or any of the others. 2000 charge seems to be ok.
Epoch had problems in the PAST. If all of us looked in our past i'm sure we have all fucked up at some point and some of us even in the adult business.
Epoch has unfucked their business and is running solid now. Our charge backs are low, money comes in, they work with us on special features and all is good.
With the 30 minute deal you guys are looking to big. Yes some webmaster program will probally come out with 30 minute free shit and pay $20 bucks..But think of it more as a way to get e-mails or run a small paysite. 30 minutes free, rebill monthly at $4.95. Valid cc e-mail and recurring membership at the same time.
If you offer them a good members area they will stay.
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