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Originally Posted by Jer
Keyser Soze, my ATM card expires this month and I see that the annual fee was deducted from my account 3 weeks ago. I tried to use my card yesterday but the ATM rejected my PIN. Is the new card send out by mail on the same week the fee is deducted?
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We try to renew the cards at the beginning of the month in which they
expire, to make sure there is plenty of time for the cards to be sent to our over-seas customers.
Anytime an electron card is ordered or reissued, it is at most 1 week before they are sent out to the customer. It is important to note that unlike a traditional credit card, the new card is not valid until the old card expires.